Agenda

The 'Oosha' Crown Stage

The ‘Oosha’ Crown Stage – Led by Prof. Stephen Mayson, will explore the future of legal services and the effect this is having on, leadership, performance, and culture with the profession.

The sessions will address New Law vs Big Law and discuss why this is influencing and changing the industry including evaluating the current changes in regulation that are shaping firms and how they are supporting them for the future. In addition the Crown stage speakers will ask the question why? How do leaders inspire action in their teams to take the business into a new era and what traits leaders need to continue growing businesses in the face of economic and global disruption.

Time Schedule Speakers
09:15

Chairperson’s Opening Remarks

Prof. Stephen Mayson – Honorary Prof. of Law, UCL (Event Chairperson)

09:20

Law Firm Transformation

  • A leadership perspective on cultural transformation
  • Taking a strategic approach
  • The investment & implementation challenge
  • Lessons learned.

David Beech – CEO, Knights plc

09:45

Disruptor or disrupted, leadership in turbulent times

  • Anticipate; Using predictable hard trends to anticipate disruptions, and industry-shifting opportunities
  • Blue ocean; throw out the handbook. Companies that disrupt an industry don’t rely on traditional strategies
  • Big bang disruption; From digital routes to operations excellence, changing the internal processes
  • Trends are predictable; Predictability exists, yet we continuously rely on the fact it does not. There are some 500 known cycles including business, climate, biological, and sales that repeat with utter reliability. Hard trends or future facts.
  • Determine your own future; You need to develop your own future view. That will determine the future you.

Ron Immink – Partner, Strategy Crowd

10:05

The Changing Role of the Legal IT Function

  • How IT leaders can balance the need to become technologists, while ensuring their IT landscape is still properly maintained
  • The findings from our ongoing benchmark survey, which identifies the 3 typical profiles of a legal IT function
  • The digital skill set required for a legal technologist.

Matthew Newton – Joint Managing Director, Oosha

10:20

Stage Break

12:00

The Blockchain Infrastructure for the Future of Legal Services

  • Discover the future of legal services and access to Justice via Blockchain
  • The rise of the new business models - Business and developers infrastructure for decentralised applications
  • First-of-its-kind decentralised charity that matches disadvantaged clients with pro bono legal advice.

Stevie Ghiassi – Chief & Co-Founder, Legaler

12:15

New Law vs Big Law - Why This is Shaping the Future (Panel Discussion)

Panel of Experts will Examine & Debate the Challenges & Opportunities of New Law vs Big Law

Stephen Allen – ‎Global Head of Legal Services Delivery, Hogan Lovells
Ben McGuire – Innovation & Business Change Director, Simmons & Simmons
Warren Foot
– CEO, Fulcrum Chambers
John Croft – President & Co-Founder, Elevate Services
Prof. Stephen Mayson – Honorary Prof. of Law, UCL (Chair)

13:00

Stage Break

15:40

TRUE Leader Concept - Presentation with Q&A

  • How to deliver high performance long term
  • Inspire teams for key delivery
  • Taking charge of change management.

Admiral Sir Trevor Soar – Founder, TRUE Leader

16:15

Transformational Views from a dot.com Dinosaur – How this affects you

  • The journey from the dot.com boom, how technology is not all encompassing
  • Proactive shifting of internal culture for business resilience – Diversity is Key
  • Internet is the organising principle of our age - what does that mean in terms of leadership, organisation, and innovation?
  • Through the lens of technology, we can build the most resilient country in the world.

Baroness Martha Lane-Fox CBE – Founder & Executive Chair, Doteveryone.org.uk

16:45

Interview with Baroness Martha Lane-Fox & Admiral Sir Trevor Soar

Stephen Mayson interviews Baroness Martha Lane-Fox CBE & Admiral Sir Trevor Soar on the information, issues & opportunities raised during the final two presentations.

Baroness Martha Lane-Fox CBE – Founder & Executive Chair, Doteveryone.org.uk
Admiral Sir Trevor Soar – Founder, TRUE Leader

Prof. Stephen Mayson – Honorary Prof. of Law, UCL (Chair)

17:00

Chairperson’s Closing Remarks

  • A summary of the issues & opportunities presented on The 'Oosha' Crown Stage.

Prof Stephen Mayson – Honorary Prof. of Law, UCL (Event Chairperson)

17:05

Stage Close

The 'Pitney Bowes' Chancery Stage

The ‘Pitney Bowes’ Chancery Stage – Led by Ian Jeffrey, CEO of Lewis Silkin, will address the continuous evolution of internal operations, performance management techniques, business performance and more. The 2018 agenda will discuss how collaboration is becoming key for client advancement and deliver into the strategic guidance of the CEO in supporting the future of the firms.

The sessions will explore law firm transformation in seismic shifts in customer service delivery and technological advancements, whilst outlining how to achieve operational excellence. In addition, speakers will explore how firms currently dealing with disruption both on the technical front and operational level ensure that crisis management is core to outcomes.

Time Schedule Speakers
10:30

Chairperson’s Opening Remarks

Ian Jeffery – Chief Executive, Lewis Silkin (Stage Chairperson)

10:35

Collaboration - A Real World Example

  • Embed collaboration as part of the corporate culture
  • Beyond legal; becoming a business consultant rather than contract-minders
  • Strategic partnerships to meet expectation
  • Agility and digital transformation, key drivers for firms.

Stuart Whittle – Business Services and Innovation Director, Weightmans

11:00

Improving Efficiency & Achieving Compliance with Automation

  • Releasing fee earners to generate revenue
  • Receive information anytime and get it to the right person first time
  • On boarding of new tasks within the Practice Management System
  • Automating data content and indexation
  • Using Robotic Process Automation for digital, physical and portal communications.

Barry Meaden – Head of Scanning Solutions, Pitney Bowes

11:15

Driving Law Firm Performance

  • Talent Management as a core for law firm growth
  • Embracing change and driving cross firm collaboration
  • Essential leadership skills to drive service delivery.

Adrian Biles – CEO, Gordon Dadds

11:35

The Changing Face of Business Development - A 'Clients' Perspective

  • Why meeting the client’s expectation just isn’t enough
  • If your firm ceased to exist today, what would your clients miss about you tomorrow
  • The only way you’ll sell me more services is to stop talking to me about your services.

Rachael Dunkerley – Partner, Professional Services, Frosch Learning

11:50

The View of the CEO

  • A leadership perspective on key law firm drivers
  • Taking a strategic approach
  • The investment & implementation challenge
  • Lessons learned at Lewis Silkin.

Ian Jeffery – Chief Executive, Lewis Silkin

12:15

Financial Wellbeing – The Missing Piece of Wellbeing Strategies

  • UK state of financial wellbeing and where the legal sector fits
  • The opportunity for improving overall wellbeing and business success
  • The thorny issue of retirement
  • Introducing a financial wellbeing strategy.

Jeanette Makings – Head of Financial Education, Close Brothers

12:30

Stage Break

13:30

The Smart Working Revolution

  • The smart workforce model.

Ruth Gawthorpe – CEO, The Smart Working Revolution

13:55

Best Practices in Scanning & Routing

  • Scanning in the firm
  • Printing in the firm
  • Security
  • Workflows.

Rick Hellers – President & CEO, nQueue
Nicola Smith 
– Business Development Manager, EMEA, nQueue

14:10

Achieving Operational Excellence

  • Delivering pragmatic change & improvement strategies
  • Leadership, business transformation and drivers for future growth.

Mo Ajaz – Global Head of Legal Operational Excellence, National Grid

14:35

Discover your Cloud Potential

  • Selecting the right Cloud Partner: iManage Cloud
  • Tackling security head on
  • Cloud as an enabler for law firm growth.

Tim Roche – Head of IT, Stone King

14:50

Diversity Management Panel - Driving a Better Future - Panel Discussion

  • The role of law firms in promoting diversity
  • Particular issues for the technology team
  • What are the most effective approaches – and their limits
  • Making a difference beyond the busy day jobs of senior managers.

Karen Jacks – IT Director, Bird & Bird
Mabel Evans – IT Director, Fieldfisher
David Fazakerley – CIO / Company Director, MW Solicitors
Thereza Snyman 
– Consultant, Baskerville Drummond Consulting
Ian Jeffery – Chief Executive, Lewis Silkin (Chair)

15:25

Chairperson’s Closing Comments

  • A summary of the issues & opportunities presented on The 'Pitney Bowes' Chancery Stage.

Ian Jeffery – Chief Executive, Lewis Silkin (Stage Chairperson)

15:30

Stage Close

The 'Illumio' Tech Hub

The ‘Illumio’ Tech Hub – Led by Janet Day, will explore various new initiatives, technologies and leadership measures that can advance firms in this competitive market. In addition, the 2018 event, will evaluate how innovation is paramount for firm competitive advantage.

The presentations will look at the impact of technology on leadership whilst discussing the business of law and how delivering growth is needed at all levels to achieve law firm success in a globalized industry. The sessions will debate how firms can take advantage of technological advancements, including disruptive innovations for value creation, whilst ensuring up-skilling in the face of security challenges. In addition, speakers will discuss, implementing best practice network security and having the leadership needed to steer businesses into the next generation.

Time Schedule Speakers
09:30

Chairperson’s Opening Remarks

Janet Day – Independent Consultant (Stage Chairperson)

09:35

The Impact of Technology on Leadership

  • IT leaders are faced with unprecedented change, collaboration is key
  • Technological advancements keep you ahead of the competition
  • Working smarter to ensure cohesive approaches.

Janet Day – Independent Consultant

10:00

Taking the Legal World by Storm: Harnessing the Power of Microsoft O365 and Repstor to Deliver Matter Lifecycle Management as Part of ES Ignite Managed Service

  • The journey to date with ES /Ignite
  • Technologies, processes & suppliers
  • Sharing experiences and lessons learned.

Barry Rodick – Legal Operations Professional, Eversheds Sutherland

10:15

IT Innovation as a Core Driver for Growth

  • Meeting client requirements to ensure the firms longevity
  • Innovation to increase efficiency & client engagement
  • Utilising internal skill sets to drive firms forward & gain the competitive edge.

Karen Jacks – IT Director, Bird & Bird

10:40

Secure Your Crown Jewel Applications with Micro-Segmentation

  • How an application dependency map is the start of the journey
  • How adaptive micro-segmentation enables security anywhere (on premises, AWS, Azure, etc.) on anything (bare metal, VMs, containers)
  • How customers are using adaptive micro-segmentation to protect their Crown Jewels and high value applications.

Paul Heffner – UK Director, Illumio

10:55

Diversity & Inclusion – A Practical Law Firm Tech Perspective

  • The business case for diversity & inclusion
  • Diversity in law firms in general & in law firms’ tech teams
  • Practical steps to ameliorate the situation in the short to medium term
  • Long term planning for a societal challenge & practical interventions.

Thereza Snyman – Consultant, Baskerville Drummond Consulting

11:20

4 Things Law Firms Could Learn From Tech Companies

  • The changing role of technology in different markets
  • Digital disruption - the winners and losers
  • Has leadership evolved
  • What lessons can we learn from tech companies.

Barry Vickery – General Manager of Corporate Services, InfoTrack

11:35

Disruptive Technology and the Future of Information Security - Thought Leader Session

  • The model we use to predict and manage threats is changing
  • We live in a world with increasing, ‘black boxing’ of decisions
  • Machines are learning to learn
  • Intelligence is moving from the Cloud to the ‘edge’
  • The excitement around AI has made it hard to separate the hype from the reality.

Dr. Simon Moores – Managing Director, Zentelligence (Research)
Janet Day
 – Independent Consultant

12:30

Stage Break

13:30

Cloud - Real World Use in Law Firms

  • Delivering IT resources remotely via the web
  • Benefits of Cloud & how this has been successfully implemented departmentally
  • Potential risks & challenges faced by firms looking to implement cloud offerings.

Nigel Stott – Head of IT, Hudgell Solicitors

14:00

Improve your Firm's Efficiency with Simple Solutions

  • Where lawyers are spending their time - Are lawyers utilising their time
  • Are they focussed on maximising the billable hours
  • Finding the right tools to automate tasks & maximise productivity - How
  • Having technology to work better
  • A success story.

Nick Francis – Senior Growth Marketer, Clio

14:15

Events in Cyberspace: Can we Keep Up

  • Cybersecurity has become more complex & the risk landscape more diverse - What this means to firms
  • Data is the new gold
  • The evolution of intelligent attacks & the need for proactive security.

Jason Hart – CTO of Data Protection, Gemalto

14:40

Best Practice Network Security – The View from an Ethical Hacker

  • Sectoral threat overview: what kind of threats does the legal sector face
  • View from the red team: what vulnerabilities do our ethical hacking team routinely encounter and exploit which you should know about
  • Conclusion and recommendations for network security.

Will Stockdale – Director, Cyber Security, S-RM
Tim Carter – Head of Ethical Hacking, S-RM

15:05

Delivering on the Tech Promise

  • From business case to BAU- making the most of the tech investment (ROI)
  • Driving best practice through implementation, adoption and engagement
  • Gaining competitive advantage through successful implementation
  • Future proofing and planning for change.

Ruth Ward – Head of Knowledge & Collaboration Technologies, Allen & Overy
Mike Giles – Finance Director, Fieldfisher
Darren Ingles – Senior Director, Program Management, LexisNexis Enterprise
Ann Hemming – Engagement Manager, LexisNexis

15:20

The Future of Firm Systems & Infrastructure - A Risky Business (Panel Discussion)

  • How are firms approaching the challenge of usability versus security
  • Key drivers to successful technology - Efficiency and cost reduction
  • Security and business continuity - The Client demands
  • The need for ‘privacy by design’- The effect on systems and infrastructure.

Christel Aguila – Head of IT/ Partner, Winckworth Sherwood
Nigel Tranter 
– Head of IT Strategy & Architecture, Pinsent Masons
Hossein Kakavand – Co-Founder & CEO, Luther Systems
Janet Day – Independent Consultant (Chair)

15:55

Chairperson’s Closing Remarks

  • A summary of the issues & opportunities presented on The Tech Hub.

Janet Day – Independent Consultant (Stage Chairperson)

16:00

Stage Close

The 'StarLeaf' Innovation Stage

The ‘StarLeaf’ Innovation Stage – Led by Andrew Haslam, will explore the current and future processes available for the profession and the future lawyer.

The sessions will investigate machine learning and contract review and the impact this has for firms whilst evaluating new advancements in Artificial Intelligence (AI) including IOT to streamline processes whilst increasing the agility of firms in a disruptive market.

Expert speakers will explore how fostering a culture of innovation is key to the future success of firms and discuss the lessons that can be learned from additional sectors for their internal benefit and advancements in client service delivery for continued evolution.

Time Schedule Speakers
10:30

Chairperson’s Opening Remarks

Andrew Haslam – eDiscovery Project Manager, Squire Patton Boggs (Stage Chairperson)

10:35

Machine Learning & Contract Review; Hype or Breakthrough

  • Evolution of AI, means change is occurring
  • How Machine Learning / AI can affect contract review
  • How AI is currently being applied to various analysis in applications including information identification
  • Looking at the future of legal content creation form AI tools, ML & discuss hype or breakthrough.

Paulina Jedwabska – Head of Information Governance, Dept. for Digital, Culture, Media & Sport
Clementine Fox – Head of Account Management, Luminance
Andrew Haslam
 
– eDiscovery Project Manager, Squire Patton Boggs

11:00

Enterprise Communications - What is the Future?

  • What are global brands doing with the communications platforms, on premise meeting rooms and why they are saving money.

Daniel Boddington – Enterprise Sales Engineer, StarLeaf

11:15

AI and Law: Predicting the Future

  • Legislating for AI - The Framework
  • Changing our mindset
  • How to design your dream law firm of the future.

Dr. Heather Anson – Managing Director, Anson Evaluate

11:40

Securing Client Workflows in the Legal Industry

  • How to leverage existing industry-standard technologies and workflows as workers become mobile
  • Share and Collaborate internally and externally, whilst maintaining security and control
  • Always “own” your content and easily track & revoke access.

David Arnold – Distinguished Solutions Architect, BlackBerry

11:55

Next Gen KM – Roles and Robots

  • The new world of tech opportunity
  • Leveraging law firm and market change
  • The future for knowledge & data management & analytics.

Ruth Ward – Head of Knowledge & Collaboration Technologies,  Allen & Overy
Alicia Hardy – Director of Professional Support, White & Case

12:25

Stage Break

13:30

Fostering a Culture of Innovation - Tricks of the Trade

  • Innovation is great, as long as I do not have to change
  • Why is adoption so tough
  • Engaging the business in everyday innovation
  • Driving adoption of new ways of working
  • Disruptive innovation – a tough challenge.

Adam Hembury – Director of Innovation, DLA Piper

13:55

How is AI Revolutionising the Legal Profession

  • Will AI replace the role of lawyers
  • Myth vs reality: what is ‘true’ AI
  • How are lawyers adopting AI
  • Luminance in action: customer case studies and a live demonstration.

Clementine Fox – Head of Account Management, Luminance

14:10

Business Performance via Strategic Innovation

  • How to identify innovation opportunities
  • Leading innovation initiatives & gaining the buy-in
  • Encouraging user adoption & culture change to drive evolution forward
  • Lessons learned for growth adoption.

Rachel Roberts – Head of Business Solutions, Burges Salmon

14:35

How can the Technology Improve the Provision of Family Law Advice

  • Why does the legal industry need to embrace new technology
  • The Family Law Crisis
  • Lexsnap: A Digital Solution.

Tetiana Bersheda – Founder & Director, LexSnap

14:50

The CFO of the Future – Driving Innovation

  • The classic CFO role needs to be redefined in the light of disruptive technologies such as digitisation
  • The CFO as an owner of business and market related data is a key enabler of new business
  • With the change of the role and its extended inherent requirements the CFO has to take over more social accountability.

Dr Frank-Stephan Hardt – Chief Financial Officer, T-Systems

15:20

Chairperson’s Closing Remarks

  • A summary of the issues & opportunities presented on the 'StarLeaf' Innovation Stage.

Andrew Haslam – eDiscovery Project Manager, Squire Patton Boggs (Stage Chairperson)

15:25

Stage Close

The 'Lockwood' Room

The Lockwood Room will host two private CPD Masterclass knowledge sessions focused on Leadership & New Business Development for Law Firm Leaders and Law Firm Security for Senior Legal IT Professionals.

Time Schedule Speakers
10:30

Leadership & New Business Development Masterclass – Sponsored by Frosch Learning

Strategic Leadership & How to Identify, Evaluate & Adopt New and More Efficient Ways of Working

Help leaders understand what better value looks like to clients, how to change the focus from hours worked to improving productivity and where to begin to implement this strategy. This session will look at how to use the data and the technology that firms have already more effectively to make the session as useful as possible for delegates.

  • Strategy & leadership: What is happening in the legal market
  • Drivers of profit: Growth & productivity
  • What clients want: Efficiency aligns interests
  • The power of data: Real cost of production
  • Where to start: Keep it simple
  • Barriers to change: How to overcome them
  • Selling the benefits: Internally & externally.

Tim Aspinall – CEO & Founder, Aspinall Consultants

The Changing Face of Business Development

Following a key piece of research conducted across 100 law firms, the presentation will focus on the Changing Face of Business Development and how law firms can gain competitive advantage in today’s changing world.

Key areas of focus will include:

  • The Managing Partner’s big reveal- What is actually happening inside our firms
  • Client expectations… and why we’re not exceeding them
  • Differentiating your law firm in the 21st century
  • New business development and retention in a competitive market
  • Cross ‘selling’ in the legal world- a game of two halves

Nima Nikoobian – Partner for the Professional Services, Frosch Learning 

12:00

Stage Break

12:30

Law Firm Security Masterclass - Sponsored by iManage

Using Adversarial Thinking & Learning Lessons from Cyber-Crime Cases

The security Masterclass will delve deeper into understanding social engineering and the impact that insider threats pose to firms, whilst understanding the steps necessary to protect the IP of businesses today.

  • Why does social engineering offer such a good return on investment for attackers
  • Learning from cyber-crime cases: Lisa will walk the audience through some of the cyber-crime cases she worked on involving law firms
  • Where did it all go wrong
  • Why your staff need to start thinking like hackers and how to maintain a security culture.

Lisa Forte – Partner & GCHQ Certified Training Provider, Red Goat Cyber Security

Securing the legal enterprise: A proactive approach to securing work product across your legal enterprise

  • Unique challenges
  • Disparate systems & technology
  • Proactive policy based security
  • The CISO checklist
  • Q&A with Slaughter & May

Martin Ward – Director of Governance, Risk & Compliance, iManage
Ian Raine – VP of Product Management, iManage
Dale Hodgkinson – Strategy and Architecture Manager, Slaughter & May

14:15

Stage Close

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