Richard is Chief Legal Operations Officer at Herbert Smith Freehills, one of the world’s leading professional services businesses, bringing together people across 27 offices to meet legal services needs globally.
He is responsible for a number of teams that provide Business Services support, including the Programme Management Office, Internal & External Communications and Pro Bono & Citizenship. Legal Operations at Herbert Smith Freehills comprises legal project management, pricing, automation, process improvement, innovation and data specialists, and faces the firm’s clients as well as supporting its legal teams.
Richard was a corporate finance lawyer and then legal trainer at Linklaters before leading learning and knowledge management at Herbert Smith Freehills. For seven years he was an operations director in the law firms at Ernst & Young and Andersen (where he was also a partner). He has been at Herbert Smith Freehills since 2004.