Stephen is a former lawyer who has devoted his career to delivering legal market change. Internationally recognized as a leading innovator, most recently by Legal Business, who named him the 2016 Legal Innovator of the Year, Stephen joined Hogan Lovells just over two years ago from another global firm. At that firm, he created the Service Delivery & Quality Function, and before that he led the legal market advisory practice at PwC. Today, he is focused on delivering quality, efficiency and innovation to our own legal service delivery, with a particular focus on legal project management, work allocation, legal process reengineering legal service centres, flexible resourcing, service insight and machine learning and cognitive processing.
Global Head of Legal Services Delivery