With high-profile reports of cyber incidents on the rise it’s more important than ever for organisations to be fully prepared to notify, support and protect their customers should a data breach happen.
The advent of the General Data Protection Regulation (GDPR) has compressed response timelines to regulators and customers – data breach readiness is now a major factor in customer protection and compliance with the regulation.
Providing customer notification, support and identity protection in the event of a data breach is a very significant challenge for organisations – particularly those with large customer databases. Many firms lack the specialist skills, capacity and infrastructure to quickly deliver a major customer notification response and protection programme following a data breach, and maintain day-to-day operations.
Deloitte’s Customer Breach Support service offers a fully managed service to clients, guaranteeing the capacity, resources, infrastructure, ID protection specialists and rapid response operations – everything you need to protect your customers, your brand and your reputation.